Services
Services
Here you will find information on the wide range of services I provide in the field of Enterprise Monitoring / Enterprise Management.
My services can be broadly categorised as follows:
I am passionate about the service I provide to my clients, and I continually seek to improve what I do and how I do it.
I strive to be the best provider of Enterprise Management & Monitoring services globally.
Additional details on the various services I provide are shown below, but if you have any other queries please contact me.
 Consultancy Services 

Consultancy Services

I offer a wide range of consultancy services, covering the entire life-cycle of an Enterprise Management project including:

  • Project justification, presentation, design & planning
  • Project management & delivery
  • Installation & configuration
  • HP OpenView Message management activities
  • HP OpenView Template/policy improvements
  • HP OpenView Health checks
  • HP OpenView Role-swap / DR considerations
  • Enterprise Monitoring Roles & responsibilities definition
For more details on these services please visit the consultancy page or contact me for more information.
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 HP OpenView Product Services 

HP OpenView Product Services
I provide a number of HP OpenView product services such as:
  • HP OpenView Advice / Demonstrations / Sales
  • HP OpenView Installation / Configuration
  • HP OpenView Training
  • HP OpenmView Documentation
  • HP OpenView Health checks
  • HP OpenView Template/policy verification, improvement, consolidation
  • HP OpenView Message management, refinement, reduction
  • HP OpenView License management
  • HP OpenView Support
To discuss how I can help you get the most from your HP OpenView products, or simply for more information, please contact me.
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 HP OpenView Training Services 

HP OpenView Training Services
I offer a number of HP OpenView training courses covering products (such as HP Operations Manager) and role types (such as datacentre/bridge operators).  The training is intended to provide your staff with a good understanding of the HP OpenView monitoring tools within your organisation and their potential to help you improve your Enterprise Monitoring service.  The role-based training is intended to provide a structured approach to what is needed within specific job functions, including discussion and definition of roles & responsibilities, supplemented with procedures and documentation to ensure teams understand their role and are fully supported.  For more information on how I can meet your HP OpenView training requirements please visit the HP OpenView training page, or contact me for more information.
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 Documentation Services 

Documentation Services
I offer documentation services to support your Enterprise Management & Monitoring environment, which includes the following:
  • Design Documents & Templates
  • HP OpenView Installation Guides
  • System Build / Configuration Guides
  • Useful Procedures Manual for Enterprise Monitoring teams
  • HP OpenView Baseline Monitoring Documentation & Spreadsheets
  • HP OpenView Training Guides
For more information on this service, or the content/scope of the resulting documentation, please contact me.
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 HP OpenView Support Services 

HP OpenView Support Services
I currently offer the following types of HP OpenView support services:
  • Email support for HP OpenView Operations Manager Products
  • Email support for Enterprise Management & Monitoring help or advice
  • Personalised, direct telephone support
For more information on the support services I can provide, please visit the HP OpenView support page or contact me.
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 Download Services 

Download Services
I offer download services to help you get the information you need, fast.  I don't want you to waste time "re-inventing the wheel" by creating documents, policies or scripts that I have already created, tested and deployed.  The types of download I currently offer include:
  • Custom HP OpenView Operations Manager Templates
  • Custom HP OpenView Operations Manager Policies
  • Enterprise Monitoring documentation
  • HP OpenView Operations Manager product manuals
  • Other HP BTO software manuals
  • Training documentation
  • Other useful manuals & documents
  • MIB files
For more information please visit the download area, or contact me if you have any queries or download requests.
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 Resourcing Services 

Resourcing Services
I am pleased to be able to offer resourcing services in the form of contractor hire and permanent placement.  Many of my clients prefer to employ people directly within their organisation rather than negotiate tenders for work, fixed-price work packages, or time & materials consultancy.  The benefit to the client is that the consultant works directly for your business, rather than through another company.  I have an extensive database of people covering numerous technical areas and role types.  For more information please visit the resourcing section or contact me if you require any additional information.
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