HP OpenView Support
HP OpenView Support
I offer HP OpenView support services to help you plan, manage, maintain and improve your Enterprise Monitoring environment.  I currently provide two services within this area - HP OpenView email support & HP OpenView direct telephone support.  If you need advice on what you are planning, what you might be able to achieve with current (or future) products, or help and advice on what you are doing now, then I can help you.  I don't just provide technical support on products, I can also advise you on all areas of Enterprise Management.  I can provide advice, help or strategy direction to help you manage your environment in a fully-understood, supported manner using best practices.

HP OpenView E-Mail Support
Our HP OpenView / Operations Manager email support provides you access to our top consultants - including David Gerrish, our Owner/Director. We can help with:

  • Advice, Planning, Design, Installation, Configuration
  • Technical Queries & Integrations
  • Training & Support Options
  • DR/Failover Strategy
You may have technical queries related to specific software products like HP OpenView Operations Manager, associated SPI modules, or integration queries regarding other tools such as TelAlert, AlarmPoint, Autosys, TWS, SCOM, SolarWinds, SIM, ServiceCentre, or Service-Now.
Whilst we can never guarantee to be able to answer all of your questions, we hope if that if I don't know the answer we will at least be able to point you in the right direction or provide you with enough information to help you obtain the answer yourself.
This support provides you with assurance and confidence in what you are doing, knowing that you can contact people with a wealth of experience working in the field of Enterprise Management & Monitoring.

HP OpenView Telephone Support
Our premium telephone support service is unlike any other HP OpenView support offering.
Protocol don't have a standalone support function, with numerous 1st line operatives answering calls in the standard way, we offer something different.
Protocol offer a direct telephone support service to David Gerrish, the Owner/Director of Protocol.
David Gerrish has over 20 years IT experience and has worked with Enterprise Management & Monitoring for the past 10 years for clients all over the world.
Telephone support allows you to have direct access to an industry expert, with all of the technical and consultancy experience that comes with working at the forefront of IT infrastructure monitoring.
You can call for a chat, ask questions, discuss ideas, get feedback, work on strategy decisions, or resolve specific technical issues.
As you can imagine, access to this level of premium support is limited to ensure we provide the right level of service.

    HP OpenView Support - The Benefits
    Personal - Direct access telephone support
    Expertise - Access to over 10 years of real-world HP OpenView deployment experience
    Unrestricted - Not limited to technical support queries (unlike vendor support)
    Scope - Support across all areas of Enterprise Management & Monitoring
    Flexible - you decide how best you want to use the support
    Friendly - you get to know me, I get to know you
    Familiarity - I get to know your environment by logging as much information as I can to help you more quickly in future
    Security - Provides assurance & confidence in what you are doing or planning
    Value - Cost-effective IT monitoring support


    To purchase my HP OpenView email support service please visit my shop, or contact me for more information
    For more details on my HP OpenView telephone support service and to discuss the best option for you, please contact me

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